Both New Balance and New Balance Athletics have their headquarters in Massachusetts, BostonIn comparison to its competing companies, who frequently manufacture solely outside of the United States and Europe, New Balance maintains a manufacturing presence in the United States, as well as in the United Kingdom for the European market, where some of their most popular models, such as the 990, are produced. The company promises to set itself apart with technical features such as blended gel inserts, heel counters, and a wider range of sizes, especially for extremely narrow and very broad widths.It is a privately held corporation that owns the Aravon, Dunham brands. In 2020, they generated 4.4 billion dollars in revenue and employed 7,000 people.
Products:
New Balance manufactures footwear and apparel for non-athletes, and athletes and runners alike. To launch branded product lines, the corporation works with celebrities.
How the return policy works?
Ordering products online is sometimes a gamble because you never know what problems the delivered product may have. You may be considering returning a product because it is the wrong size or you would prefer a different color. This detailed guide will lead you through everything you need to know about the New Balance return policy.
New Balance, like many shops, has a limit on how long you can keep a purchase before returning it. All things purchased from New Balance must be returned within 45 days of buying. The following are the most important return terms and conditions:
Orders that are returned must be in the same condition in which they were received. Unless they are on the non-returnable list, all products can be returned.
What exactly are non-returnable items?
The following items are marked as non-returnable:
UnderwearMasks for the faceShoes made to order
Items listed on the product page as non-returnable. If you purchase a product from New Balance online, you will not be able to exchange it. If you want to exchange a product, you must return it and place a new order.
The different policies:
How will my return be refunded?
Within 14 business days of receiving the returned item, a refund will be provided to the original mode of payment. Once the reimbursement has been processed, an email will be sent to you.
How do i get a new size or style?
Place a new order at newbalance.com as soon as possible. Within 15 business days after receipt, returns will be refunded to the original method of payment.
Time frame to return the product?
Within 45 days of purchase, returns are permitted. As a precaution and to safeguard our associates against COVID-19, we are waiting 72 hours before dealing with any goods shipped to our warehouse. As a result, the processing of refunds may take longer than usual.
Where do i start the return process?
If you need to return anything from a New Balance Store order, please follow the return instructions on the packaging sheet that came with your order. Return by USPS Mail, including a copy of your packing slip, using the return address label supplied on the packing slip.
When can i get my refund?
Within 10 business days* of receiving your returned item, you will get a refund (s). UPS can take up to five days to get your product to our warehouse.You may trace your return by using the UPS tracking details you were provided when you submitted it. You will receive an email confirmation after your refund has been processed.
How do i exchange the product?
If you require a different size or shade, simply follow the steps below to exchange the merchandise from our New Balance store.
Create a UPS Return Label that is prepaid.
Deliver the parcel to a UPS store near you.
If you want a different size, color, or style, you can place a new order whenever you like.
After the return has been completed, you will be refunded in your original manner of payment.
Conclusion:
Orders placed on NewBalance.com may be returned within 45 days of purchase at any New Balance store as well as New Balance Factory Outlet.
So there is a valid return policy provided by the New balance.
And this is how the company’s return policy works. If you need more help with the return and exchange of the product?Contact the company’s customer care service center. They will be ready to assist you and help you with your query.
